Privacy Policy

Artificial Grasscapes is committed to maintaining privacy protections for users of our website (“Website”), which can be accessed at https://artificialgrasscapes.com/. Please read this Privacy Policy, which is intended to help you understand how we collect, use, disclose, and safeguard the personal information you provide to us through use of the Website, as well as your rights related to our processing of that personal information.

By accessing our Website, you accept the terms of this Privacy Policy. You also consent to our collection, storage, use, and disclosure of your personal information.

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with a particular consumer or household.

This Privacy Policy also applies to individuals who communicate with us about the Services we provide, as well as the personal information that Artificial Grasscapes processes regarding the Services we provide.

Collection of Information

If you fill out a contact form on our Website, you may choose to provide certain types of personal information, including your name, email address, phone number, and other data you voluntarily provide to us. We may retain a record of this personal information.

Through your use of our Website, we may collect other types of personal information from you, including:

Identification Data: This may include your name, mailing address, gender, occupation or job title, business affiliations, and other information.
Contact Information: This may include your email address, phone number, and social media account information.
Financial Data: This may include billing contact name, billing address, bank account information, invoice details, and other payment and billing information.
Mailing List Data: This may include your subscriptions, downloads, usernames, and passwords.
Events: If you register for an event that we host or sponsor, we may collect information related to your registration for and participation in the event.
Legal Compliance Data: This may include your identification data, date of birth, mailing address, and other information needed as part of our client-onboarding process.
Cookies: This may include information about your visit to our Website, your IP address, the URLs of other websites and pages you visited (before, during, or after visiting our Website), the dates and times of your visits to those other websites and pages, your computer hardware and software information, and your location and time zone setting. When you use our Website, Artificial Grasscapes may place “cookies” on your computer to recognize you on return visits to the Website.

Additionally, we may collect information about you from public sources, partners, and other third parties, including:

Vendors: If we utilize vendors and other service providers to provide and operate our Services, they may collect personal information about you. They may also provide us with your IP address and other unique identifiers.
Leads: We may receive lead and prospect information from third parties about prospective customers.
Social Media: If you post about us or engage with us on social media or other third-party platforms, we may collect personal information about you from that third-party platform. Since those third-party platforms control the information they collect and share about you, you should consult their respective privacy policies to learn about how they may use and disclose your personal information.

Use of Information

By using our Website, you consent to allowing Artificial Grasscapes to use your personal information for certain purposes:

Services: We may use your personal information to provide Services, to communicate with you about any services or products you purchase, to respond to your inquiries, to process your payments, and for other service and support purposes.
Advertising Services: To promote our Services, it may be necessary to provide your personal information to third-party websites or newsletters. We may also provide analytics and reporting to advertisers.
Client and Vendor Relationships: We may use your personal information to help process invoices, update client records, and manage vendor relationships. This information may include identification data, contact information, financial data, and other service data.
Client Communication and Feedback: We may use your personal information in our communications with you. This may include responding to your questions, providing technical support, providing security alerts, informing you about promotional offers, soliciting feedback, and other communications. We may also send surveys and questionnaires.
Marketing Messages: We may use your personal information to communicate with you through email alerts, invitations, updates, and newsletters about Artificial Grasscapes events, seminars, or Services. We may also use this information to evaluate, measure, and improve our marketing.
Website Improvements: We may use your personal information and cookie and device data to improve the functionality of our Website and for other research and analytical purposes.
Website Security: We may use your personal information and cookie and device data to ensure the security of our Website, as well as to detect and prevent fraud and other illegal activities. We may also use your personal information to investigate violations of this Privacy Policy or our Terms of Use.
Legal or Regulatory Compliance: We may use your personal information in connection with legal or regulatory inquiries or requests. This includes compliance with law enforcement.

Sharing of Information

By using our Website, you consent to allowing Artificial Grasscapes to share your personal information with certain recipients for the purposes described above and as otherwise authorized, including:

Vendors: We may share your personal information with vendors, service providers, contractors, and agents who are performing services for Artificial Grasscapes. This information may include identification data, contact information, financial data, and other service data. It may be necessary for vendors to use your data to carry out their services.
Affiliates and Subsidiaries: We may share your personal information with our affiliates and subsidiaries, with the use of your information subject to this Privacy Policy.
Ad Measurement Providers: We may share your personal information with advertising measurement providers and other service providers that help us understand information about the content and ads viewed, including the audience that saw the ads and how they responded. This information may be collected through ads within the Website and through our advertising services on other websites and platforms.
Law Enforcement or Regulatory Agencies: We may share your personal information with any law enforcement, regulatory, or government agency that requests the information in connection with an inquiry, subpoena, court order, or other legal or regulatory procedure. We may also share your personal information to defend Artificial Grasscapes against legal claims.
Merger Parties: Artificial Grasscapes may share and transfer your personal information to third parties in connection with a reorganization, restructuring, merger, sale, acquisition, transfer of assets, bankruptcy proceeding, or any other similar business transfer. The receiving party will agree to handle your personal information in accordance with the terms of this Privacy Policy.

Cookies

By using our Website, you agree to the use of cookies on your browser.

Cookies: Our Website tracks certain information when you view or use the Website through “cookies,” which are small text files with information that is saved to your device. The information tracked by cookies may include the referring URL (i.e., the website you came from), the type of browser you use, the device you connected from, the date and time of your access, and other data. The cookies allow the Website to recognize you if you visit the Website again.

Cookies are used by Artificial Grasscapes to monitor performance of the Website, to optimize and improve performance of our Services, and to improve user experience on the Website.

Pixel Tags: Pixel tags, or web beacons, are tiny graphics with a unique identifier. They function similarly to cookies. Unlike cookies, pixel tags are embedded invisibly on web pages and online content. We may use pixel tags to track the activities of visitors to the Website and to help us manage content. We may also use pixel tags, web beacons, or clear GIFs in HTML emails to our customers so that we may track email responses, viewing data, and forwarding data.

Third-Party Analytics: Cookies may also be placed on your device by third parties such as Google Analytics. We may use this information to evaluate use of our Services, to improve performance of our Services, for ad campaigns, and to improve user experience on the Website.

Advertising and Targeting: As described above, Artificial Grasscapes works with third parties who may use cookies, pixel tags, and other tools to collect the personal and browsing information of users, including IP address, location information, cookie and advertising IDs, and other identifiers. We may use this information to provide ads and content within our Services and to evaluate the success of those ads and content.

Preferences: You can block or disable cookies on your device by changing the preferences in your browser. You can also delete cookies that have been stored on your device. To learn more about cookies, visit https://www.allaboutcookies.org/.

Please note that opting out of cookies and advertising does not mean that you will no longer receive advertising content from us. You may continue to receive generic or contexts ads from us, as well as targeted ads on other websites.

Links to Other Websites

This Privacy Policy applies solely to the Website. Artificial Grasscapes is not responsible for the privacy policies, data policies, or content of any linked websites. We encourage you to read the privacy policies of any third-party websites you visit.

How We Protect Your Information

While we have implemented measures to protect your personal information from unauthorized access, we cannot guarantee the security of your personal information or any other data you disclose online. There are inherent risks with sending confidential or sensitive information via email, and there are inherent risks to sharing personal information on the Internet. By using our Website, you acknowledge that you understand and agree to assume these risks, and you also agree that you will not hold Artificial Grasscapes responsible for any breach of security.

How Long We Retain Your Information

We will retain your personal information for as long as necessary under the terms set forth in this Privacy Policy, or for as long as we are legally required to do so.

Information About Children

The Website is not intended for minors under the age of 13. We do not knowingly collect information about minors under the age of 13. If you believe we have unintentionally collected such information, please notify us at [email protected].

Unsubscribe

By using our Website, you consent to receive direct marketing messages through email alerts, invitations, and newsletters. If you no longer wish to receive these email alerts, or to be included on a mailing list, you can opt out at any time by clicking on the unsubscribe link in the relevant electronic communication or by sending an email to [email protected].

Rights of California Residents

If you are a California resident, you have the following rights set forth in the California Consumer Privacy Act (CCPA):

Right to Access Your Personal Information: You have a right to request access to specific pieces of the personal information we have collected about you in the 12 months preceding your request.
Right to Knowledge: You have a right to receive information from Artificial Grasscapes regarding the categories of personal information we collected, the purposes for which we collected and shared personal information, the categories of personal information we sold, the categories of third parties to whom personal information was sold, and the categories of personal information that we disclosed for a business purpose in the 12 months preceding your request.
Right to Equality: You have the right to be free from discrimination. Artificial Grasscapes will not discriminate against you for exercising any of the rights granted to you by the CCPA.
Right to Request Deletion: You have the right to request deletion or erasure of the personal information that you provided to us, so long as the processing of any such request can be done by Artificial Grasscapes in a way that complies with the law.

If you wish to exercise any of your rights granted under the CCPA, you must submit a request by emailing [email protected]. You should include a description of the information you are inquiring about.

Notification of Changes to This Privacy Policy

Artificial Grasscapes reserves the right to change this Privacy Policy at any time. We may notify you by email of any significant changes, or we may provide notice of significant changes directly on our Website. You should periodically review this Privacy Policy for updates.

Contact Us

If you have any questions about how your personal information may be used, or if you have any questions about this Privacy Policy, please email us at [email protected].

Last Updated: This Privacy Policy was last updated on 3/1/2025.